We look forward to hearing from you.

EMAIL : hello@busybeescosmetics.co.uk

TELE: Julie on 07557 105495

ADDRESS: 75 Head Lane, Great Cornard, SUDBURY CO10 0JS

or simply complete the attached enquiry form.

If you would like to know what we are making next please sign up for our monthly newsletter at the bottom of this page.


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Terms and Conditions

At Busy Bees Cosmetics we pride ourselves on customer relationships and customer satisfaction. If for any reason you need to return an item, please get in touch through our Contact Page hello@busybeescosmetics.co.uk quoting your order number.

GENERAL SITE TERMS

All products on this website are made by Julie Thorn and Kevin Thorn, Directors of Busy Bees Cosmetics Limited. All of our products are made with our own beeswax from our beehives owned by Julie Thorn and Kevin Thorn, Directors of Stour Valley Apiaries Limited.

PRICING

The prices of our products on our website exclude postage. Discounts to include postage are available for multiple orders.

Enquiries and quotations for the cost of shipping overseas are available upon request. Please contact us directly at hello@busybeescosmetics.co.uk

All published prices are subject to change at any time without prior notice.

PAYMENT

Payment is via Stripe checkout. Busy Bees Cosmetics reserve the right to refuse any payment made by the Buyer without giving reason to the Buyer and to refuse orders from certain countries that are known for fraudulent activities.

WHOLESALE

We have a separate arrangement for wholesale purchases. Please kindly call us or send an email for details.

DISPATCH TIMES

Once your order has been processed we will endeavour to dispatch your item(s) with 2 working days. All items are sent by standard UK, Royal Mail or Couriers may be used to gain the most efficient and reasonable priced service.

RETURNS

If you are not satisfied with your purchase or simply do not like it, please contact us by email and you may return items within 14 days from the date of dispatch, for a full refund. Refunds will be made by Bank or Stripe transfer depending on the original payment method. You are liable for the cost of returning any items.

CUSTOMER CARE

If you have any concerns you wish to raise, please outline the matter in full, by writing to us at Busy Bees Cosmetics Limited, 75 Head Lane, Great Cornard, Sudbury Suffolk CO10 0JS

PRIVACY POLICY

Busy Bee Cosmetics respects the privacy of every individual who visits their website. They will not share personal information or email addresses with anyone unless specifically requested by the buyer, or when requested to do so by court order or law enforcement agency.

 

Updated April 2018

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